FREQUENTLY ASKED QUESTIONS (FAQ'S)
Here are some of the questions that get asked most commonly, please check here before enquiring.
What is your preferred file type for printing?
Our preferred file type is pdf. This stands for 'portable document format' and is the most reliable printing format (in our opinion!). Most programs can export documents into a pdf format.
What is a bleed?
A 'bleed' is a printers best friend! Bleed is an area outside of the usual print area, which allows a printer to cut out an item of print and leave a clean edge. We ask for a 3mm bleed on any file with artwork which touches the edge of the print. For more information, see our Bleed tutorial.
Do you sell paper?
Unfortunatly we do not sell plain paper. We buy our paper on a job-by-job basis, so we cannot sell anything we stock.
What are your opening hours/Are you open at weekends?
Our opening hours are Monday through Friday, 9.00am till 5.30pm. Unfortunatly we do not open on Saturdays or Sundays. Full opening hours can be found here.
I can't get a file to you over the E-mail. How can I send my file?
We use a file upload system to help with awkward or large files. You can send your files using the page here.
Can't find your query here?